Shipping policy

Refund

We do not offer refunds; however, if the issue is genuine, a gift code of the same value will be provided to the customer.

Return

In case of a missing, wrong, or damaged product, we will investigate the issue, and if found genuine, a gift code equivalent to the item’s value will be provided. Please ensure that the complaint is registered within 48 hours of delivery.

Shipping

We partner with leading logistics providers to deliver across India. Depending on the city, your Sirona order will reach your doorstep within 5–7 working days after order confirmation.

Cancellation

To cancel an order, please contact us via WhatsApp at +91 97188 66644 within 24 hours of placing the order.

*In case of a missing, wrong, or damaged product, we will investigate the issue, and if found genuine, a gift code equivalent to the item’s value will be provided. Please ensure that the complaint is registered within 48 hours of delivery.