Q: How to remove the cup smoothly/without hassles?
A: Locate the stem of the cup with your fingers and pinch the base of the cup to release the vacuum. Tug at it (the base, not the stem) while giving a poop-like push and slide the cup out with it's mouth facing upwards to avoid spilling. Check out this video for more details!

Q: Which cup size works best for those with a low cervix?
A: Cups can be used by menstruators with low cervix. They may trim the stem of the cup.

Q: How do you wash bloodstains on the cup?
A: Wash the cup with soap and warm water or Sirona Menstrual Cup Wash to remove stains and any residue.

Q: How do you maintain cup hygiene?
A: Wash the cup with soap and water or Sirona Menstrual Cup Wash every time you remove/insert the cup. At the end and begining of your periods, sterilize the cup by putting it in boiling water for 3-5 mins. Dry it and keep it in a safe place. For hassle-free sterilization, you could use Sirona Menstrual Cup Sterilizer.

Q: Where are your menstrual cups manufactured?
A: Our cups are manufactured in China as well as in India.

Q: Can the cup get lost inside?
A: No, the cup cannot get lost inside. The cup is inserted into the vaginal canal which is like a tube that runs from the vaginal opening to the cervix. The cup cannot pass through your cervix and thus cannot get lost inside.

Q: What can be done if one is having trouble locating the stem of the cup?
A: Try changing positions, like sitting or squatting. Increase your internal abdominal pressure (like you do for a bowel movement) to help move the menstrual cup down the vagina.

Q: Will the menstrual cup stretch out my vagina?
A: No. Vagina is highly elastic and can expand to fit objects like menstrual cups. Once the object is removed, they return back to their folded and compressed state.

Q: Can I still use a cup if I am a virgin?
A: Yes, you can.

Q: Can I sleep wearing a cup?
A: Yes, you can. Menstrual cups can be worn for up to 8-10 hours so you can sleep with one on. But keep in mind to empty it as soon as you wake up and just before going to bed.

Q: Can I pee with the cup inside?
A: Yes, you can! you pee from the urethral opening that sits right in front of the vaginal opening(which is from where you bleed). Hence, the holes for peeing and bleeding are different altogether.

Q: The cup is leaking. What should I do?
A: Firstly, check if the cup size you're using is suitable for your use. You can do so by taking this quiz. Next, make sure the cup is fully open inside, you can check this by inserting your finger, tapping the base of the cup and making sure it opens up.

Q: Can I have sex with a menstrual cup on?
A: You should not have penetrative sex with a cup on.

Q: Can Menstrual cups lead to TSS?
A: Here are a few conditions which can lead to TSS:
1. Presence of Staph (Staphylococcus Aureus) in the vaginal Canal (It's normally not present there, can be introduced through our hands while inserting, hence washing hands before inserting is important)
2.Presence of a cut or Bruise inside the vaginal canal
3. Staph to release toxins If any menstrual hygiene management product is used mindfully and changed/emptied every 6 to 8 hours TSS should not happen.Theoretically, since menstrual cups have blood on the inside and silicone forms a physical barrier between the blood and the vaginal walls, the odds are less in the favour of TSS.

Q: Can I use a cup will I have an IUD/copper T?
A: Although it is safe to use a cup with a IUD or a copper T, we suggest that you avoid using a cup and take advice from your gynecologist before doing so. The menstrual cup stays in its place due to the vacuum that is built around the rim. This vacuum might interfere with the thread of the IUD/copper T while we are sliding the cup downwards to empty it or remove it. This might result in the IUD being pulled out due to the vacuum.

Q: Can the cup be used if I have PCOD/PCOS?
A: Yes, you can.

Q: How can I clean the cup without a sterilizer?
A: Wash the cup with soap and water every time you remove/insert the cup. At the end and begining of your periods, sterilize the cup by putting it in boiling water for 3-5 mins, dry it and keep it in a safe place. To proivde hygienic and hassle-free periods, Sirona offers menstrual cup wash and strelizer.

Q: What are the two tiny holes in my cup?
A: The holes are there to help release the vacuum while removing the cup.

Q: Is your cup BPA free and FDA approved?
A: Yes, our cups are BPA free and FDA approved.

Q: How do I use the menstrual cup?
A: Please check out our video on how to use cups!

Q: What is the shelf life of your menstrual cups?
A: The shelf life of our cups is 8-10 years.

Q: The cup is getting discoloured and becoming yellowish even if I sterilize it in boiling water. What should I do?
A: Wash the cup with soap and water every time you remove/insert the cup. Also make sure you store the cup in a dry place.

Q: Can anyone who has had an abortion use the cup?
A: Yes, they can. However we suggest you take your doctors advice.

Q: How can such a small cup take such huge amount of blood?
A: An average women bleeds between 30-40ml of blood during one cycle. The cup can hold upto 28ml of blood at one go, depending on the size of the cup. Hence, the cup can easily hold the blood during your periods!

Q: I am facing leaking and spotting even with the cup on. What should I do?
A: Leaking associated with menstrual cups is most commonly attributed to your cup being positioned incorrectly or not creating a secure suction seal. Adjusting your insertion method using a different fold or placement height can improve your experience and ensure that your cup is inserted correctly and sealing completely.

Q: The cup keeps moving up or down. What should I do?
A: If your cup is falling out or moving up, it means that it has not created a seal to your vaginal walls and it is just resting in your vagina. How high or low your cup is positioned depends on the location of your cervix during menstruation - it can go high or descend low in your vagina. We are all different and the cup will be positioned differently for each of us. For most users, the cup will position itself at the base of the vagina, just above the pelvic bone. If your cup is not sealing, you can re-insert it using a different fold.

Q: Can the cup lead to vaginal dryness?
A: No, the cup does not lead to vaginal dryness as the cup only collects the blood and doesn't absorb it.

Q: Is it safe using the washed cup again and again for the skin in the long run?
A: Sirona's Hygienic Menstrual Cup contains no sulphate, no paraben, no formaldehyde and this prevents any harm on the skin. Hence, it is safe to use our cup.