Return Policy:

Sirona India offers complete trust and transparency on all your purchases with us to all our customers. Any purchased item can be returned within 15 days from the receipt of orders. You can return the purchased item to First Step Digital Private Limited for any of the following reasons:

  • Wrong Product.
  • Defective.
  • Expired.
  • Damaged.
  • Delayed beyond 15 days for delivery.

Before returning the product, please make sure products are in good condition and not used.

*As these are Intimate Hygiene products, we do not accept return or exchange of Menstrual Cups, Tampons, Panty Liners, Sweat Pads, Breast Pads, PeeBuddy, PeeBuddy PregRx, and Toilet Seat Covers.

Refunds :
For products applicable for return, we either give shopping points or refund to cards directly (in case of pre-payment). For any other form of payment, we issue a cheque.

Cancellation Policy :
If you want to cancel please write to us @ or call us/WhatsApp @ +91-9718866644.

The cancellation can only be done before dispatch.

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